Tag Archives: Customer Satisfaction

A Lesson in Bar Etiquette

Tips please!

Tips please!

Tip literally stands for To Insure Promptness.

Most people who work in the service industry rely on tips as a major part of their income. Because this is a known fact, most servers and bartenders are paid minimum wage if not less.

That being said, we all have to keep in mind that a tip is a gratuity and is not mandatory.

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Cocktail Sizzle and Flair; I’ll Have What She’s Having…

Transcendent glassware and aesthetically appealing garnish will make a world of difference to your cocktails!

Transcendent glassware and aesthetically appealing garnish will make a world of difference to your cocktails!

Who could forget Meg Ryan’s performance in “When Harry Met Sally.” Whether she’s having a Screaming Orgasm (one of this month’s featured cocktails), or your own house specialty, one thing is for sure – your cocktails need to sizzle! Cocktail presentation and felicitous bartender training can make the difference between your guests leaving after one drink, or having your clients buzz around the water cooler about the amazing cocktail creation they had the night before.

Companies like Milestones and TGIFriday’s have made cocktail presentation and proper bartender training a cornerstone of their beverage program, not only by dressing up their cocktails, but by “parading” a tray of drinks through the dining room at eye level to take advantage of a little free on-site marketing. So what can you do to dress up your beverage program?

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